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Where To Buy
| Logo | Address | More Information |
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Dewi Sri Bali |
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Mall Bali Galeria 2# floor - 2C79 |
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Cellular World |
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Planet Gadget Store |
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Planet Gadget Store |
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Planet Gadget Store |
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Handphoneshop Denpasar |
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Mall Bali Galeria 2# Floor C80-C81 |
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Hartono Mobile |
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Hartono Mobile |
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Mall Olympic Garden |
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Lenmarc Mall Surabaya UG# Floor |
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Calosa Laptop & Gadget Store |
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Setia Budi One 1# floor - B209 |
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Plaza Indonesia B# floor (Basement) - 09 & 10A |
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Pacific Place Mall B# floor (Basement) B1 - 08 |
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SCBD Store |
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Grand Indonesia LG# floor - East Mall 20 |
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Pacific Place Mall B# floor (Basement) B1 - 02 |
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Senayan City 4# Floor - 47-49 |
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Glodok Elektronik - Graha Building GF# Floor |
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Grand Indonesia Sky Bridge 2# Floor SB2-06 |
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Sogo Plaza Senayan |
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Seibu Grand Indonesia GF# Floor |
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Grand Indonesia East Mall 3# Floor - 12A |
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Lippo Mall Puri 1# floor - 77 |
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Lippo Mall Puri (PX Pavilion St. Morits) 1# Floor - 17 |
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Glodok Elektronik |
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Puri Indah Mall 1# Floor |
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Puri Indah Mall 1# Floor - 140 |
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Central Park Mall 1# Floor |
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Pondok Indah Mall II 3# floor - 329A |
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Cilandak Town Square GF# floor - 67 & 68 |
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Plaza Adorama Kemang GF# floor - 107 |
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Kota Kasablanka LG# floor - 02 |
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Pondok Indah Mall I 1# floor - B1 |
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Pondok Indah Mall I 1# floor - D |
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Kota Kasablanka LG# floor - 43 |
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Lotte Shopping Avenue LG# floor |
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Hartono Mobile Jl. Sultan Iskandar Muda No. 8 |
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Kota Kasablanka LG# Floor - 67 |
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Gandaria City 1# Floor - 81 & 82 |
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Pondok Indah Mall II 3# Floor - 309 |
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Pondok Indah Mall 2# Floor - 206A & 206B |
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Glodok Elektronik |
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Pacific Place Mall SCBD Equity Tower 3# Floor Unit 3-11 |
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Pondok Indah Mall II GF# Floor - 10 |
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Lotte Shopping Avenue 2# Floor - 10 |
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Sogo Kota Kasablanka |
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Pondok Indah Mall II 2# Floor - S208 |
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Kota Kasablanka LG# Floor - 50 |
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Kalibata City Square 1# Floor - C25 |
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Margo City 2# floor - 35 D |
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Supermall Karawaci 1# floor - A2#105 |
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Botani Square LG# floor - 9 |
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Botani Square GF# floor |
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AEON Mall BSD LG# floor - 70 |
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Summarecon Mall Serpong #GF floor |
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Trans Studio Mall Cibubur 2# Floor - 58 |
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Summarecon Mall Serpong GF# Floor - 242 |
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Bintaro Exchange 1# Floor |
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Glodok Elektronik - BSD Plaza |
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Metropolitan Mall Bekasi 2# Floor |
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Gramedia Book Store Depok |
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Plaza Bintaro Jaya 2-3# Floor |
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Trans Studio Cibubur |
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Mall Ciputra Cibubur F# Floor unit 28 |
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Aeon Mall BSD City GF# Floor Unit 71 |
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Supermal Karawaci UG# Floor Unit 9 |
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Margo City 2# Floor |
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Summarecon Mall Serpong 2# Floor Unit 2F-249 |
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Mall Ciputra Cibubur S# Floor unit 40 |
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Jl. Matraman Raya No. 46-48, East Jakarta - Indonesia 13150 |
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BG Junction 1# floor C 95-97 |
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Maspion Square GF# floor - 01cs |
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Hartono Mobile Jl. Ir. H. Soekarno 35C, Klampis Ngasem, Kec. Sukolilo |
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Hartono Bukit Darmo Boulevard |
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Tunjungan Plaza IV 3# Floor Unit 29-32 |
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Galaxy Mall 3# Floor - 308 |
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Pakuwon Mall Surabaya 1# Floor Unit 86 |
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Ciputra World Surabaya 2# Floor Unit 46 |
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Galaxy Mall 3# Floor |
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Mall Kelapa Gading III GF# Floor - 67 |
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Nextwave Mall Kelapa Gading III LGF# Floor - 06 |
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Glodok Elektronik |
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Mall Kelapa Gading I 1# Floor - 259 |
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Emporium Pluit Mall 2# Floor unit 12-15 |
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Sunter Mall |
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Sogo Mall Kelapa Gading III |
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Emporium Pluit Mall 2# Floor unit 16 |
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MDP IT Store |
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Sun Plaza 2# Floor C5 - 6 |
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Centre Point Mall GF# Floor -25 |
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Gramedia Book Store |
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Manado Town Square III GF# Floor |
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Trans Studio Mall Bandung 1# Floor - A169-171 |
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Gramedia Book Store Bandung |
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Trans Studio Mall Bandung 1# Floor |
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Paskal Hyper Square - Paskal 23 Mall 2# Floor Unit 15 |
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Paragon City Mall 3# Floor |
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Ahmad Yani International Aiport |
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Emond Store - Manokwari |
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| Logo | SONY AUDIO OFFICIAL STORE | PHILIPS AUDIO OFFICIAL STORE |
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Sony Audio Official Store | Philips Audio Official Store |
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Sony Audio Official Store | Philips Audio Official Store |
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ANP Sony Audio | Philips Audio |
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Sony Audio By ANP | Philips Audio Official |
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Sony Audio By ANP | Philips Audio Flagship Store |
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Sony Audio Official | Philips Audio Official |
How to Order
How do I find the product I'm looking for?
If you need help finding a product, use our product search at the top of any page. Simply enter either keyword in the search box and click on the magnifying glass icon. The results of your search will be displayed on the page, with links to particular products or groups of products. You can then refine your search by selecting the various categories in the left hand side of the page displaying your search results; or example product, brands, category.
Search Tips:
Make sure you spell search words correctly, this will allow for more accurate results. Use multiple words to find specific types of products, such as "headphone". Then you can refine that to a specific product, brands, category.
How do I add products to my cart?
To add products to your shopping cart, follow these simple steps:
Before adding a product to your shopping cart from the product page, it may be necessary to choose a “color” for the product you want to purchase. Click on the color menu under the product name to select a color, Choose a “quantity” in the field provided Click the “add to cart” button to add the product to your shopping cart.
How do I make changes to my cart?
At first please click on your shopping cart by clicking on the cart icon at the top of any page. Before going to Checkout, you can make the following changes in your shopping cart if you need to:
Update the quantity beside each item and click “Update”
Remove a product from your Shopping Cart. To remove a product, click on the cross on the left of the product, or change the quantity to zero and click “Update”.
Return to shopping. If you want to continue shopping, you can use the shopping cart to store products you want to purchase. Click “continue shopping” to search the site for additional products. At any time during your shopping experience, you can return to your shopping cart by clicking on the cart icon at
the top of any page.
How do I checkout?
Our simple checkout process is designed to help you complete your order and finalize your online shopping visit quickly and easily. If you have already registered your e-mail address, or created an account at our website before, you can use your e-mail address to login. Otherwise, you can check out as a guest or create an account. Having an account will give you access to handy features such as the address book and your personal order history.
The first two steps of the checkout ask for your delivery. If you have stored an address during previous checkouts, you can also use the address. Please make sure you have completed all address details.
Next up is the payment information. You can either pay with manual bank transfer. Once you have entered all your data on this page and clicked continue, money will only be transferred from your card once you confirm your order on the next page. Please note that to ensure the safety of your data, your debit- or credit card data will not be stored on our systems.
When you have completed your payment information you will enter a screen with your order overview. Please check all the information on this page, since this is your last chance to correct it. After hitting ‘Confirm Order’, your order will be processed and sent to the warehouse. You can track your order in tracking page.
Can I place an order over the phone?
Please contact our representative sales person, we will response you as soon as possible.
What could be the status of my order?
After you have placed your order, your order can have one of the following statuses:
Processing: This means that you have placed an order successfully. You should receive this confirmation within minutes after placing your order. All orders are subject to availability. If an item is unavailable after the order is placed, you will be contacted by our customer service representatives.
Shipped: This means that your order has been shipped from our warehouse and it is on the way to you. An email will be sent out just after your parcel has left our warehouse, informing you of this. Please use the tracking-information from the carrier, included in the email, to obtain detailed tracking information.
What kind of email will I receive about my order?
After you have placed your order at the adidas online shop, you will receive the following E-mail messages:
Order confirmation: This means that you have placed an order successfully. You should receive this confirmation within minutes after placing your order. All orders are subject to availability. If an item is unavailable after the order is placed, you will be contacted by our customer service representatives.
Order shipped: This means that your order has been shipped from our warehouse and it is on the way to you. This email will be sent out just after your parcel has left our warehouse. Please use the tracking-information from the carrier, included in the email, to obtain detailed tracking information.
Payment
Bank Transfer : BCA (Bank Central Asia)
Public Holidays
Please note our warehouse is closed on public holidays. For orders placed on, or the day before one of these dates, processing time will be extended by 1 – 2 working days.
What are my shipping charges?
At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order.
Can I deliver goods out of Indonesia?
No, we can't. PT ANP only delivery goods to nationwide
Can I have a different delivery address to my billing address?
Yes, it is possible. During the checkout process you can choose different addresses.
Can I change my order?
Once your order has been placed, it immediately starts going through our ordering process. If your order has been sent, we cannot permit you to change the order.
If you want to order something new, you may place a new order online. Our online shop customer service team is available Monday through Friday (excluding public holidays) from 9am-5pm (Jakarta time). Our advisors are happy to assist you.
Can I cancel my order if you haven’t shipped it yet?
We are sorry, but we cannot cancel your order, even if it has not shipped yet. After you have placed an order, your order begins to process.
Can I change my ship to address after my order has shipped?
Unfortunately, your order is passed on to our warehouse for processing immediately after you check out. Please check your address carefully before you proceed with the checkout.
What is your exchange policy?
Unfortunately we are unable to exchange products. This is due to the fact that our order processing commences as soon as your order is placed. If you wish to exchange a product, you will need to return your purchase for refund and place a new order. It is only possible to get a refund on returns when the return is in line with our return policy.
What should I do if I received the wrong product?
If you have received an incorrect product, we recommend you to contact us at +62216124299 or email us and let the representative know the details of your order. They are available Monday through Friday (except public holidays) from 10am-5pm (Jakarta time). They will then assist you further.
What should I do if the product arrived damaged or defective?
If you have received a damaged or defective product, we recommend you to contact us at +62216124299 or email us and let the representative know the details of your order. They are available Monday through Friday (except public holidays) from 10am-5pm (Jakarta time). They will then assist you further.
What if I can't find the answer to my question here?
If you cannot find the answer to your question here, we recommend you to contact us at +62216124299 or email us and let the representative know the details of your order. They are available Monday through Friday (except public holidays) from 10am-5pm (Jakarta time). They will then assist you further. or email us and let the advisor know the details of your order and / or about your open question.